We aren't just an online store; we are your project partners.
Since 1999, Tubz.com has operated differently than big-box retailers. You won't find a shopping cart here because buying a bathtub is complex. Dimensions, drain locations, and motor access requirements need to be exact. By taking every order over the phone, our Expert Team reviews your specifications in real-time to prevent costly ordering mistakes. We confirm your choices, check current lead times, and ensure you get the lowest possible price—often lower than we can advertise online.
25+ Years of Industry Expertise
We are not a call center reading from a script. We are a small, dedicated team based in Wisconsin with over two decades of hands-on product knowledge. We work directly with top manufacturers to stay updated on the latest hydrotherapy technologies. When you call us, you speak to a specialist who can answer technical questions about pump locations, electrical requirements, and installation specs.
The Tubz.com Advantage
• Authorized Dealer: We ship brand-new, top-quality products directly from the manufacturer to you with full warranties.
• Fair Price Promise: We believe in offering our lowest price upfront, without the need for gimmicks or coupons. Our experts review every order to ensure you get the best possible rate, often significantly below list price.
• Tax-Free Shopping: We do not charge sales tax for orders shipped outside of Wisconsin.
• Personalized Support: You will never be routed to a generic call center. We provide dedicated, one-on-one support from the moment you call until your project is complete.
• Order Verification: We personally double-check every detail of your order—from pump location to drain rough-in—to ensure it fits your bathroom perfectly.
Real Stories from Satisfied Customers
The delivery of my bathtub was much easier than I anticipated. I truly appreciate the assistance from the Tubz staff; they made the entire process a great experience. Thank you, everyone! I had been searching for days for a tub that met my specific requirements, and it was driving me crazy. I was shocked at how quickly we were able to find the exact tub I had been looking for. Their assistance made all the difference!
Connie
Purchasing a tub for my new home from tubz.com has been one of the most pleasant purchases during construction. Communication was excellent! My tub came in with a little damage that wasn't easy to see until we opened the packaging. With a few emails back and forth with Koren and Connie a replacement was shipped out the next day! Thanks again guys!
Philip
While I don’t tend to buy major appliances or expensive items without going to a brick and mortar store, we were having a good deal of trouble finding a reliable local source who knew what they were talking about. The first time I called Tubz I spoke with you Connie. The second and third time I spoke with Koren. Immediately it was clear that both of you knew your stuff. But what was even more important, the reason we bought an Americh tub from you was the time you both took to connect. Your stories, experiences, opinions —- your personal advice —- made all the difference. Thank you.
Toni
I am so impressed with the service I have received since the moment I called to order our new tub.
Professionally, friendly, knowledgeable, excellent communication and updates.
I would have to say that this has been the very best experience with all the purchases we have made so far, for our whole condo remodeling adventure. What more can I say except you have set the bar very, very high for all the other online vendors selling tubs.
Thank you for such a wonderful experience!
James
Tubz.com and their very capable customer support were wonderful to work with. They answered all of my questions both on the phone and via email either immediately or in a very timely fashion. I did not expect such friendly, practical customer service and, we can say we are very happy we chose Tubz.com!
Rachel
Wonderful to do business with these people! They are great at communicating. Product arrived even sooner than the delivery date. I'm very happy with all aspects of my transaction with them.
James
They rock! Customer service is extraordinary. Reliable, responsive and knowledgeable. Highly recommend and will do more business with them. Absolutely first class from start to finish.
William
Can't believe how quickly it came. Thank you for such prompt service!
Nancy
We love our Hydro Massage bath tub. Koren was so helpful in assisting us to get the right tub. We got the neck massage feature along with lights. We feel like a king and queen when we take our bath and relax with the bubbles and jets!
Kirk
Thank you very much! I wanted to thank you and the other tubz.com ladies for all of your help! You were more knowledgeable than any other source I inquired with during my tub search. Fast and efficient! Please use this information as a satisfied customer! Thank you
Marlene
I am so impressed with your amazing customer service. Companies just don't go out of their way much anymore to help customers & make them feel comfortable. You have done that, and I would not consider buying from anyone else. Thanks!
Janine
My Aquatic tub is in, and I used it last night....wonderful!. Thank you for your help and guidance. We always felt we had a contact with whom to connect if and when we had problems. My experience w/ you and your company was first class and I would highly recommend you both to anyone interested.
Nancee
It was an absolute pleasure buying from your company and working with you. I appreciate how quickly you answered my questions and provided me with shipping info. I couldn't be happier...
Lynnette
It has been a real pleasure working w/ you and your company on this. Your personal involvement and advise on all of our orders is second to none!
Ke
Thank You for Your quality service in the beginning and Your great customer service follow-up.
Charlie
Thank you for your "above and beyond" service. The process of picking, securing, and purchasing fixtures for a new bathroom can be overwhelming, but you helped make my interaction with your firm easy and even entertaining. I felt like you were on my side and not just someone processing an order.
Stephen
The tub arrived a little while ago. Thank you so much!!!! What great service. It was nice to work with you...we will definitely call you if we have any other tubs to order.
Karen
Have been VERY impressed with the service and attitudes of everyone at your company that I have dealt with.
Tom
You gave excellent service, and everything arrived promptly and intact. I wanted to give your company a good rating.
Leigh
Thanks so much for your quick response! I really appreciate your excellent service.
Irwin
Bonnie - Working with you and Koren has been a pleasure. Thank you both
Pat
It is refreshing to know that there are very honorable people out there who take their word seriously. Kudos to you all. Thank you for your excellent advice in helping me choose a tub, your courtesy, and making good on your promises.
Mort
John came and repaired scratches. He did a great job and was very thorough... thanks for making this annoying repair process the best it could be
Cecilia
We love that you chose to do business with us!
If you can spare a few minutes to leave us a review on our service we’d be super grateful! Review Tubz.com
